Emotional Labor
Could emotional labor be quietly shaping your life?
4.1 (12)
36 mins
Discover how emotional labor influences your daily interactions, relationships, and workplace dynamics. Understand how this unseen yet exhausting phenomenon often goes unrecognised but carries a heavy impact.
Ep 1:
The Price of a Smile
We unpack how emotional labor became a hidden currency—from Hochschild's original theory to the airline industry's calculated sale of stewardess smiles, revealing the difference between faking it and feeling it.
Ep 2:
Performing for Pay: Servers and Stars
From a single mom performing cheerfulness for tips to pop stars cracking under fan demands, we explore how survival and stardom both hinge on manufactured emotional performance.
Discussions (14)
Jared
Level 9 · 9 mo agoCrazy how airlines actually had a smile inspector for the stewardesses. Imagine a foreman walking the job site checking if we look happy enough while we work. I would be fired on the first day.
Conrad
Level 7 · 9 mo agoMusicians selling intimacy to a stadium is the ultimate surface acting. It is like expecting a diver rating on a dress watch. You are just setting yourself up for moisture damage and disappointment.
David
Level 7 · 8 mo agoPSA really ran that smile inspector ad. Wild how they treated flight attendants like straight up products.
