Experience Economy
Why do experiences matter more than the things we buy?
4.7 (26)
54 mins
Discover how the world shifted from valuing products to craving experiences that create lasting memories. Explore how businesses design emotion, immersion, and meaning to win loyalty in an economy built on how people feel rather than what they own.
Ep 1:
Welcome to the Experience Revolution
Discover why memories outlast material things as host Eliot Grant unpacks the Experience Economy, the Four Realms of engagement, and the surprising psychology behind why experiences stick.
Ep 2:
Building Businesses Around Unforgettable Moments
From Apple Stores to Zappos' record-breaking calls, explore how companies are redesigning customer and employee experiences from the inside out to win loyalty and revenue.
Discussions (9)
Shelton
Level 5 · 7 mo agoYou talk like every business can just become an experience destination. Try running a small firm sometime. We can't all be Disney. I focus on fair pay and good service not performing for customers.
Kayden
Level 3 · 7 mo agoApple Stores opened in 01.
Ruby
Level 10 · 7 mo agoThe memory dividend concept is literally terrifying. I don’t want sketchy companies monetizing my nostalgia and tracking my every move for profit ugh
