
How did Pepsi respond to the widespread hoax of its product?
4.4 (11)
27 mins
Discover how a syringe hoax cost millions when Pepsi’s early response lagged, and explore how a single factory video finally proved the claims false. This skoob shows why prepared spokespeople, clear visuals, and plain-language explanations beat silence and jargon.
Ep 1:
Why Did Pepsi Struggle With Crisis Communication During the Syringe Hoax?
Ep 2:
How Did Pepsi Respond to the Media During the Syringe Hoax?
Stella
Level 6 · 8 mo agoIn fact I think the podcast is wrong about the delay. Five days to produce evidence that completely kills a hoax is fast. Visuals are powerful and rushing a defense without them would have failed.
Alan
Level 6 · 8 mo agoThey handled it just fine.
Julius
Level 9 · 8 mo agoNo way. They crushed it.